Uber is presenting a new On-Trip Reporting highlight that will let clients report non-crisis safety issues in real-time, rather than waiting until after the outing has finished. Uber trusts this will be more advantageous, as clients are frequently diverted after the excursion, and many would prefer not to spend time filing a report when they are, state, meeting companions or going to an occasion.
To report an issue, riders will tap the blue shield icon to open the Safety Toolkit. They’ll see a “report safety incident” alternative and have the option to type a complaint. Uber’s safety group will get in touch with them after the outing.
Uber doesn’t have the best security track record. Its first safety review, published before the end of last year, incorporates a great many rapes and 19 lethal physical ambushes.
The organization has made endeavors to improve safety with highlights like an in-application security button, PIN verification for rides and RideCheck notifications that inquire as to whether all is well when a ride has been stopped for some time. Uber has additionally said it will share the names of deactivated drivers to different platforms, partner with RAINN to improve unfortunate behavior education training for drivers and make a Survivor Support hotline. It’s additionally testing an audio recording safety highlight in Brazil and Mexico.
Uber will share its security reviews every two years. Up to that point, it’s difficult to state how viable any of these measures will be.
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